Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Mystery Shopping

Rocket Labs uses unbiased third-party shoppers to gather actionable data for you.

Social Media Research

Rocket Labs offers social media benchmarking and shopper experience assessment.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Lifetime Value Analysis

Rocket Labs analyzes your data to identify your most valuable customers.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.